TLDR:
Key Points:
- NIPSCO is implementing Advanced Metering Infrastructure (AMI) technology to upgrade electric meters for customers.
- The new technology will improve safety, reliability, and customer experience through remote meter reading and faster response times for outages.
NIPSCO announced the deployment of upgraded electric meters using Advanced Metering Infrastructure (AMI) technology. The installation will begin with 3,000 electric residential customers in Highland, Ind. in March 2024 and continue over the next three years to reach all 490,000 electric residential and business customers in the service area. The new meters will enhance safety, reliability, and customer experience by providing faster responses to outages and emergencies, enabling energy efficiency programs, cost savings, and detailed billing information. NIPSCO will also have the capability to read meters remotely, improving safety for both customers and employees. The company aims to align with other utilities in the U.S. that have adopted AMI technology to offer improved services and value to customers.